Good Communication

tienne • Oct 04, 2022

Here’s a surprisingly common scenario: A couple decides to draw up a will. They split their estate evenly between their three kids, and name the husband’s youngest brother as Personal Representative. Then, after both have passed away, it’s discovered that the designated beneficiary forms on their bank accounts and retirement assets also point to the brother. So the money in those accounts is passed directly to him, bypassing the terms of the will, which stated equal shares to the kids. When the kids approach their uncle for their share of the assets, he says that those assets don’t belong to them. Without the ability to talk to their parents, the kids are left wondering what they really wanted.


the other side of the story

Now, maybe the uncle spent all the money on funeral arrangements and administrative costs of his brother’s estate.  Maybe there was only a few thousand dollars in those accounts by the time both spouses had passed away, and the uncle really is honest and would be happy to split the money between the three kids, except there isn’t any left.


But the chances are, the kids don’t believe that, and they suspect him of having siphoned off some of the money for his own interests. And maybe, he actually did, because he figured that the job of Personal Representative is a big responsibility and the money his brother left him was intended to be compensation for his work.


 It’s possible they even verbally told him that back when they asked him to serve as Personal Representative. Maybe he remembers a conversation from 25 years ago when the couple told him that he’d always been there for them, and they were going to leave him a substantial sum as a thank you. Perhaps the couple never intended that the accounts would belong to their kids, figuring that the sale of the house would provide enough for the three of them to share. Maybe the uncle has developed an expensive medical problem or struggles to get by on social security that isn’t ever enough, and he knows that the kids are young and able to earn their own money. Maybe he feels he needs it more.


Maybe all of this is true, or none of it. It doesn’t matter, because the end result is the same: discord. Fighting. Resentment. Bad feelings. Possibly a rift that affects not only the kids and their uncle, but their cousins and other family members, too.

Good Communication is the key

It’s tempting to look at the situation and decide that the couple’s mistake was not updating the designated beneficiary forms. The core of the issue, though, is a lack of communication. Whatever the couple’s intentions were, they needed to make them abundantly clear to all the parties involved. They might not have all agreed, and talking through a decision doesn’t guarantee that no one will be upset about it, but at least they could have made their intentions clear.


As estate planning professionals, we often see lack of communication causing rifts in families. Usually, it comes about when a child is disinherited. No matter how obvious or necessary the choice may be, many children will still say, “I thought they’d at least leave me something.” Whether or not we intend it that way, the fact is that our estate plan is the final statement we make to our heirs. How we choose to divide our money communicates our values.

Good communication means no unpleasant surprises

One couple decided they would be leaving the bulk of their several million dollar estate to charity, reserving only $250,000 for each child. This was something they communicated to their kids while their youngest was still in college, so at no point during their adult life did the kids expect a big inheritance. They were able to make decisions based on that knowledge, securing their own retirement funds and investing for their future. The couple was generous during their lifetimes, paying for family vacations, investing in their daughter’s business ventures, and giving their son the down payment on his first home. When they passed away, the $250,000 was received as the gift the couple intended it to be; and in fact, the son donated 10% of his share to charities of his own choosing.


His parents’ insistence on good communication meant that a large inheritance just wasn’t something the kids expected. They also learned that helping others is one of the responsibilities that come with wealth.


Contrast this with a woman who had a very small estate, owning nothing but her home and some personal effects. When she died, her will stated that everything should be divided equally among her three daughters. The difficulty lay in the fact that her eldest daughter, Rosie, lived with her, and had spent the bulk of her adult life caring for her mother and helping her as she aged. Rosie was, unfortunately, still dependent on her mother.


When her siblings decided they wanted to sell the house, Rosie was left with no recourse but to accept the majority opinion and vacate the home she had occupied for the last 31 years. She expected her mother would leave her the house, partly because she needed it, and partly as a recognition of the close relationship they’d always shared. On paper, it seems fair that the estate was divided evenly, but Rosie certainly didn’t see it that way. It will come as no surprise that this family did not value good communication in other areas as well.

Your final statement

One of the easiest ways to communicate your values through estate planning is to include a "Statement of Intent." This is an optional paragraph in the opening part of the estate planning document (either a Will or Trust) where you can state in your own words what you intend for your assets. Most people assume their family members don’t need any further explanation, and that the Will speaks for itself. In some cases, this may be true. Misunderstandings can be present in just about every human interaction, however. It’s better to be clear than assume others already know your mind.


Documents are limited, however, by their very nature: they are static, unfeeling pieces of paper. So we encourage all our clients to have face-to-face, honest conversations with their families about their estate plan. At the very least, those agents you choose to serve as Personal Representative, Medical Power of Attorney, or Trustee should know you have chosen them. The fiduciary professionals we recommend at our practice insist on meeting with their clients to discuss their values, their hopes for their estate, and their family situation. If good communication is something a professional considers an important component of estate planning, it’s probably a good idea to follow their example.


Whatever you choose to do with your assets, The McKenzie Law Firm can help you develop a plan to achieve it, and we can assist with difficult family conversations, too.

what next?

If you think it might be time to think through your estate plan, you can: 
  1. Give us a call at 720-821-7604 to schedule a "Discovery Session" at which we can determine whether our firm would be a good fit for your needs. Or fill out our contact form to have us call you.
  2. Visit our estate planning page to learn more about how proactively thinking through your estate plan can protect you and your family, minimize hassle, lower the chance of family discord, and minimize or eliminate taxes.
  3. Learn more by reading our blog or watching our videos .

30 Apr, 2024
The Probate Process in Colorado
By Dan McKenzie 04 Apr, 2024
The most common questions we get about estate planning are when to start it and how often to update it. Learn more about how we advise our clients on these questions here.
By Dan McKenzie 29 Mar, 2024
Proper estate planning is not just about saying who gets what when you die. Done correctly, it can help you avoid court and maintain privacy.
By Dan McKenzie 28 Feb, 2024
If you have recently lost a loved one, you might find yourself participating in a probate process, either as the executor or a beneficiary. Learn more about what to expect from that process here.
By Dan McKenzie 04 Feb, 2024
One of the most common questions we receive is whether or not to share the details of an estate plan with adult children. This decision is personal and can have far-reaching implications for the individual and their family. The Benefits of Sharing Your Estate Plan Sharing your estate plan with your adult children can be beneficial. Doing so allows the family to discuss the plan's details, including what needs to be done in the event of incapacity or death. This open communication can help set expectations and facilitate a smooth estate administration process. A discrepancy between the plan and what the family expected is one of the most significant sources of tension and difficulty during the estate administration. It can be helpful to identify and resolve the discrepancy while the person who can change the plan can either still do so or explain why they designed the plan the way they did. Our firm generally recommends communication with fiduciaries and beneficiaries about the plan. However, communication does not necessarily mean sharing the complete draft of the estate plan. The Risks of Sharing Your Estate Plan While there are benefits to sharing your estate plan, there are also potential drawbacks. One of the main concerns is that sharing the estate plan can create difficulties if the plan is changed after it has been shared. This can be particularly problematic if any of the beneficiaries of a previous plan will receive less from the new plan. Another risk is the possibility of inconsistent plan drafts circulating after death. This can lead to confusion and potential disputes among beneficiaries. Suggestions for Communicating Your Estate Plan Given these considerations, here are some suggestions on how to best communicate the details of your estate plan: Maintain a Record : Record what has been shared, who it has been shared with, and when it was shared. This can help ensure everyone is on the same page and minimize potential misunderstandings. Share Digital Copies : Consider sharing digital copies of your estate plan, accompanied by a cover letter or mark reminding everyone that the plan can change. This can help mitigate the risk of outdated drafts circulating. Provide a Summary : Instead of sharing the entire plan, consider providing a summary. This can give your family a general idea of your intentions without divulging all the specifics. Again, include a disclaimer that the plan can change. Remember, every situation is unique, and what works for one family may not work for another. It’s essential to weigh the benefits and risks before sharing your estate plan. As always, we’re here to help guide you through this process. Please note that this blog post is intended for informational purposes only and does not constitute legal advice. Always consult a qualified estate planning attorney for advice on your situation.
By Dan McKenzie 29 Dec, 2023
If you are unhappy with the terms of a will, you may have the right to challenge it in court. However, contesting a will is not easy and requires certain legal grounds and procedures. This blog post explains the basics of how to contest a will in Colorado, including who can do it, what reasons are valid, and what steps are involved.
By Dan McKenzie 26 Dec, 2023
Explore the essential steps to take when a trustee is not fulfilling their duties effectively. This guide provides practical advice on identifying trustee shortcomings and the legal actions available to address them. Ensure your trust is managed properly with our expert insights on trustee responsibilities.
By Dan McKenzie 24 Dec, 2023
The blog post outlines the formal probate process in Colorado, detailing when it's necessary and the steps involved. It serves as a guide for individuals navigating the legalities of estate management after a loved one's passing. The content is informative and designed to assist users in understanding the complexities of probate law in Colorado.
By Dan McKenzie 24 Dec, 2023
Discover the straightforward steps to initiate an informal probate process in Colorado with our concise guide. Learn what information is required for the application, including personal details of the decedent and your connection to the estate. Understand the importance of meeting the time limits for filing and find out how to navigate the process without a court hearing, all explained in simple terms. Ensure a smooth probate journey with our expert insights on Section 15-12-301 of the Colorado Probate Code.
By Dan McKenzie 21 Dec, 2023
What happens to the Will of someone who has passed away in Colorado? Learn about the custodian’s duty to deliver a will promptly and to the correct probate court, ensuring your loved one’s wishes are honored. Discover the importance of acting swiftly and accurately in the probate process to preserve legacies and avoid legal repercussions.
More Posts
Share by: